This privacy policy outlines how Alphahousing (‘Alphahousing Real Estate’, ‘us’, ‘we’, ‘Company’) collect, hold, use, disclose and otherwise manage your personal information and comply with our obligations under the Privacy Law of Vietnam. It applies to all of your dealings with us.

Alphahousing (“we” or “us”) consider the privacy and protection of our clients’ data, both corporate and personal, to be of the utmost importance and we take robust measures across our business to protect the security and integrity of all such information.

However, the law requires us to take particular steps in relation to the processing and protection of personal data. To ensure that you feel confident about providing us with your personal information when communicating with us and using our services, we outline below our practices in relation to the collection and use of personal data. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which we will collect, use and process personal data. Please read this Privacy Policy carefully to ensure you understand how we handle your personal data; please also check this page from time to time as the Policy may be updated.

Privacy Policy

Information we may collect from you

We may collect and process the following information about you:

• information you provide by filling in forms on our website (alphahousing.vn); and information given in hard copy form or by any other means providing: your name; date of birth; address; interests; marketing preferences; when appropriate your credit information; and any other personal information relevant to the services we provide. This information may be provided when you are registering interest, transacting with us, subscribing to our services or for newsletters or requesting information;
• correspondence or other contacts you may have with us;
• details of transactions you carry out through our website, and any communications by telephone, in person or by any other means relating to those transactions. This may include recording certain telephone conversations, for example relating to live bidding;
• details of your visits to our website including, but not limited to, traffic data, web logs or other communication data and the resources you access.

The information you provide to us will be used for processing transactions but may also be used for internal data processing, such as compiling statistical information about your interests and the use of alphahousing.vn. As a service to you, we may also use this information to customize the content we offer on alphahousing.vn.

How is this information used?

Alphahousing will collect, record, store and use your personal data for clearly specified purposes including but not limited to:

• providing you with information, products or services that you request from us or which we believe would interest you in a way that is targeted and relevant. This could include but is not limited to auctions, private sales, storage services and transportation, valuations, real estate, education and insurance;
• carrying out our obligations arising from any contracts entered into between you and us;
• notifying you about changes to our products and services;
• ensuring that our website is presented in the most effective manner for you and your computer
• selling or purchasing property or services
• (unless you object,) advising you of forthcoming sales, events and services.

We may contact you for the above purposes by telephone call, email, text or SMS messaging and other means.

Sharing information

We will not share your personal data with anyone outside Alphahousing group of companies other than in accordance with the law and as stated in this Policy. We may from time to time however need to disclose your personal data to certain third parties.

Agents or Contractors

We may need to disclose certain personal information to our Agents to enable Alphahousing to process transactions or communicate with you. Where we do so it will be on the basis that these agents/contractors are required to keep the information confidential and secure, and will not use the information for any other purpose than to carry out the services they are performing for Alphahousing.

Anti-Money Laundering and Regulatory Authorities

We may need to retain and disclose certain information about you to regulatory authorities and to appropriate agencies to conduct anti-money laundering and trade sanction checks and to assist with fraud prevention, in particular, in compliance with our AML obligations and in relation to trade sanctions. We will disclose this information as is required by law.

Legal Disclosures

While we will not voluntarily disclose your personal data we may disclose such information if we are required to do so by a valid Court Order, if we are lawfully requested by government or law enforcement authorities, if we are required to do so pursuant to other legal processes, or if it becomes necessary to protect the rights or property of Alphahousing.

Contacting You

In order to provide you with marketing information about our products and services, we may contact you by email, text, SMS or any other messaging service, telephone, fax and by post.

Your Rights

You have the legal right to a copy of the information which we hold about you, including information on how this will be used and to ensure this information is accurate. You also have the right to ask us not to process your personal data for marketing purposes – you can exercise this right by checking certain boxes on the forms we use to collect data or at any time by contacting us at the company’s email.

Security

We will take all reasonable and appropriate steps to protect the security and integrity of all personal information provided to our website, or by any other means electronic or otherwise.

We will ensure that your personal data within Alphahousing is suitably protected against both unauthorized physical and electronic access. However, we cannot guarantee that information during transmission through the internet or any computer network is entirely safe from unauthorized intrusion, access or manipulation. We will have no liability for disclosure of information due to errors or unauthorized acts of third parties. In any event, where we believe personal data has been compromised, we will notify you of this.

How long will Alphahousing keep my personal information?

We will hold your information on our systems for as long as is necessary for the relevant activity, or for as long as is specified in any agreement between you and us.

Changes to this Policy

We reserve the right to amend or update this Privacy Policy and any of our privacy practices at any time. We will notify users of this website by posting any updated policy on this page and such changes will be effective immediately and without further notice. Where appropriate, we may notify you directly of changes to the Privacy Policy either through email or a prominent notice on our website.

Contact

If you have any queries in relation to the use and protection of your personal data please contact us at [email protected].